OUR REFUND POLICY


Due to the nature of digital media downloads as a service rather than a physical returnable product, all downloadable media sales at Vidown.com are final once the download has been successfully initiated by the customer. Downloading services are provided on a strict NO REFUNDS basis

Customers should examine the media thoroughly using the provided description and preview images before purchasing to ensure that it suits their interests and expectations. The system will not provide a warning if customers attempt to buy the same catalog item twice and no refund will be issued for a duplicate purchase. Problems with downloading should be directed to:

Customer Service

Questions regarding media content, quantity, or quality should be directed to the operator of the individual store.